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Our staff has extensive experience working with a broad range of clients in the public and private
sectors to develop and deliver customized training tailored to fit their specific needs. If you can envision
reality based training uniquely designed to enhance your employees’ skills and effectiveness, we can
make it happen! We would be happy to discuss your organization’s objectives and provide a detailed
quote for your consideration.

40-Hour Crisis Intervention Training

Originally developed by the Memphis Police Department in 1987, the Crisis Intervention Team (CIT)
model has become widely recognized as the gold standard in specialized law enforcement response to
psychiatric emergencies. Our staff can develop and implement CIT training customized to your agency’s
local needs and resources, including CIT executive leadership and sustainability training, patrol and
detention-based CIT certification courses, CIT scenario coach training, and specialized training for
dispatchers and call-takers.

De-escalation Training

As a community we are keenly aware of the impact that recent high-profile incidents across
the country have had on our schools and communities.  JC Santelli Training & Consulting can deliver off-the- shelf or customized training to meet your specific needs, augmented by highly realistic scenario training to translate course content into real-world skills that transfer directly to the workplace.

Mental Health First Aid Training

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis.