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Creating sustainable training programs often means developing local resources to meet ongoing training
needs. From executive leadership and sustainability training, to CIT scenario coaching training, to role-
play actor acquisition and training, JC Santelli Training & Consulting can give your agency the skills and confidence it needs to develop a full spectrum of home-grown resources to deliver top-quality training now and for the future.

40-Hour Crisis Intervention Training

Originally developed by the Memphis Police Department in 1987, the Crisis Intervention Team (CIT)
model has become widely recognized as the gold standard in specialized law enforcement response to
psychiatric emergencies. Our staff can develop and implement CIT training customized to your agency’s
local needs and resources, including CIT executive leadership and sustainability training, patrol and
detention-based CIT certification courses, CIT scenario coach training, and specialized training for
dispatchers and call-takers.

De-escalation Training

As a community we are keenly aware of the impact that recent high-profile incidents across
the country have had on our schools and communities.  JC Santelli Training & Consulting can deliver off-the- shelf or customized training to meet your specific needs, augmented by highly realistic scenario training to translate course content into real-world skills that transfer directly to the workplace.

Mental Health First Aid Training

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis.